Q: I have the spyware antivirus xp 2008. I have found so many answers and so many ways to remove it but it's all too hard. I can be computer savy but all these instructions I try are hard to understand or work. I have deleted internet files downloaded spyware remover programs etc. Spybot is cleaning up my computer but nothing gets rid of antivirus xp 2008. Can someone please give me a DETAILED list of instructions or a link to some. Anything please!!! thanks
A: This program is classified as a "problem application" by Symantec. This culprit reports problems that do not exist. The solution is to get rid of the program. You will need removal tools A. Symantec instructions B. Hijack This C. AVAST A. Here is Symantec a write-up: http://www.symantec.com/security_respons... Now, you don't need to purchase Norton, as AVAST and excellent FREE anti-virus tool and will clean any virus just fine... so I'll give you that info below too. Note: When follow the Symantec removal instructions, when you get to the part about disabling System Restore, make yourself a posty note to remember to ENABLE system Restore when you are finished. ===================================== B. Also, look for the culprit program using this tool. Use CAUTION as to what you remove. Get free anti-hijacking tool for any hijack problems you might encounter 1. The program is called HiJackThis 1.99 http://www.majorgeeks.com/download3155.h... 2. Download and run the program BE CAREFUL what you delete, from it's findings...because it will find the offending program and others that you may NOT want to delete. Only delete the one that hijacked you. ===================================== When all is done, run AVAST Avast free Home Edition Get it here: http://www.avast.com/eng/avast_4_home.ht... And please do a "thorough" scan as soon as you get it downloaded. The user interface is simple. Click the left side, and in the top menu that comes up, select thorough scan. When it finds a culprit it throws up an alarm, then you DELETE the culprit, (do not quaranteen). Then allow it to run all of the time, and you will be completely protected. It will "automatically" update itself, also for free. You only need to renew your registration once a year, also free. Note: I know of several people who have used AVG and gotten a virus anyway. I've tried them all, and have had wonderful results with this one for the last 5 years.